Complaints & Emergency Response

Underground Storage Tanks

An underground storage tank (UST) is a tank, and any underground piping connected to the tank, that has at least 10 percent of its combined volume underground. The federal UST regulations apply only to underground tanks and piping storing either petroleum or certain hazardous substances.

When the UST program began, there were approximately 2.1 million regulated tanks in the U.S. Today there are far fewer since many substandard UST systems have been closed. For the most current statistics available, see the Corrective Action Measures archive. Nearly all USTs at these sites contain petroleum. These sites include marketers who sell gasoline to the public (such as service stations and convenience stores) and nonmarketers who use tanks solely for their own needs (such as fleet service operators and local governments). EPA estimates about 25,000 tanks hold hazardous substances covered by the UST regulations.

For more information on USTs click here.                     (http://www.epa.gov/swerust1/)

Report Illegal Discharges

Citizens are encourage to call (419) 936-3015 during normal working hours or (419) 245-1000 at night and on weekends to report an illegal discharge. Reports can be sent via e-mail to Environmentalservices@toledo.oh.gov .

Discharges occurring in curbside catch basins, manholes, creeks, rivers, are examples of locations where an illegal discharge can occur. Some examples of items illegally discharged include:

Spills	Hazardous materials, used oil, gasoline, chemicals, paint
Odors	Indoor and outdoor (ambient) unusual or unpleasant
Orphaned Drums	Small quantity of any size or shape container, no identified owner, abandoned
Illegal Dumping	Construction material, garbage, concrete, yard waste, food grease, sanitary waste, pesticides, process materials
Open Burning	Outdoor burning of garbage, trash, or salvageable material which does not have required pollution control equipment
Indoor Air Quality	Smoking
Air Emissions	Heavy industrial smoke or unusual in color

Environmental Services responds to all reports filed, with no exception. Reports will be investigated as soon as possible and in most cases immediately. Multiple reports are prioritized according to urgency.

Office Contact Information

For complaints about odors, industrial noise, or dust please contact our office

at 419-936-3015

Demolition and Asbestos Information              Contact Matt Epperson 

at 419-936-3954 

Mercury Information                                       Contact Marc Gerdeman

at 419-936-3771

Brownfield Information                                            Contact Joel Mazur

at 419-936-3944

Open Burning Information                                     Contact Lynn Pedro

at 419-936-3767

HAZMAT Information                       Contact Michelle Hughes Tucker

at 419-936-3754